Help & Support.
Most questions have an answer below. If not, write to us.
Common topics
Pick where to start.
Installation
Get Medfolio on your phone — system requirements, store issues, fixes.
Account
Sign-in, phone number changes, OTP problems, device management.
Uploading reports
File formats, extraction confidence, manual edits, batch uploads.
Sharing
OTP delivery, expired links, recipient questions, audit logs.
Privacy
What data we hold, exercising your rights, deletion requests.
Deleting account
In-app deletion, email request, retention period, recovery window.
Detailed help pages are coming soon. For specific questions, email us below.
Still stuck?
Write to us directly.
Most messages get a response within one business day. Include your phone number so we can find your account.
support@medfolio.co.in